• Maintenance work will start around 8:00 AM and should end by 5:00 PM Monday, May 18.
• A reservation is in place starting at 3:00 AM on May 18 so new jobs do not run into the maintenance window.
• Jobs that would run during the maintenance period should be scheduled for another time.
• We will send out an update when maintenance is complete or we have more information to share.

If you have any questions or concerns about this maintenance, please contact us at rcac-help@purdue.edu.

To ensure uninterrupted access, please complete the steps below before May 11.

What you need to do:

Enroll in Microsoft Multi-Factor Authentication (MFA) using the Microsoft Authenticator app (if you have not already)

Set your default sign-in method in Microsoft MFA to your preferred method

After May 11, Duo Mobile will no longer work for accessing RCAC systems.

Please contact rcac-help@purdue.edu If you have any questions or need help.

We will provide an update by noon, April 28 or sooner as work progresses.

All RCAC systems and Research Network services will remain unavailable during this extended window.

We appreciate your continued patience as we complete these critical upgrades to improve RCAC infrastructure reliability and performance.

For assistance, questions, or concerns, please contact rcac-help@purdue.edu.

Due to the outage, some jobs on Gilbreth did not requeue automatically. Users should check the status of any jobs that were running early this morning and resubmit them if needed.

Impact to you Attempts to read files that are on the affected storage may result in error messages

Our IT team is actively working with the vendor to restore service as quickly as possible. We will send an update as soon as more information is available.

During this maintenance window, several clusters will experience a temporary outage so that hardware can be safely powered down while facility work is performed:

• Gautschi, Gilbreth, Negishi, Bell, and Anvil cluster nodes will be powered down.

• The Gilbreth’s legacy V100 GPUs, that are well past their lifetime, will be decommissioned.

• Hammer (Math nodes) and Geddes: A subset of nodes will be powered down but the services will be available, unless communicated separately.

How does this maintenance impact you?

• Clusters listed in this message won’t be available to run jobs during the maintenance.

• Any jobs requesting a walltime which would take them past the start of the maintenance will not start and will remain in the queue until after the maintenance is completed.

• Users can continue to access their data.

• GenAI studio will remain available. This maintenance will position Purdue to support growing computational needs. Users should see long‑term benefits in system reliability and our ability to support future computing and AI resources.

If you have questions about how this outage will affect your work or need support, please contact rcac-help@purdue.edu.

What’s New on the dashboard?

• CPU/GPU Usage: Monitor your group usages and remaining available cores on Bell.
• Disk Usage: Monitor your storage utilization across Bell’s file systems.
• Job Queue: View and manage your running and queued jobs on Bell.
• News Feed: Stay updated with the latest Bell news, outages and announcements.
• Partition Status: Monitor the current state of partitions/queues on Bell.
• My Jobs Page: Re-designed page to show detailed job information for your jobs and jobs in your group(s) as well as job management.
• Performance Metrics Page: Analyze your job performance and resource utilization patterns over time.

What will impact you?

• All Slurm jobs on Bell (including jobs that have already submitted through Open Ondemand before this maintenance) will continue and NOT be impacted.
• All functions related to Open Ondemand including login will be unavailable during the maintenance.

Bell Open Ondemand service will return to full production by Tuesday, February 3 at 5:00pm EDT, 2026.

Please submit a ticket through RCAC Help Desk rcac-help@purdue.edu if you have any questions or suggestions.

Impact To You: At this time, you may notice latency or brief disruptions when accessing certain on-campus or external resources, especially during peak usage periods.

We appreciate your patience while we work to fully resolve the underlying problem and restore normal network performance. We will provide an update by 5:00PM EST today or sooner.

System monitoring has identified an issue where heavy job activity was overloading the Data Depot filesystem used by the clusters and Globus.

You may see the following impacts:

• Globus transfers to and from Depot collections may fail, stall, or run much more slowly than usual.
• Globus logins may be slow or occasionally fail when accessing Depot endpoints.
• Jobs on RCAC clusters that read from or write to Depot may experience slow file access, delayed directory listings, or timeouts.

Our engineers are investigating the high load from a large number of concurrent jobs and are working to reduce the impact on Depot, Globus, and cluster workloads. Existing jobs will continue to run, but any that are heavily Depot‑I/O‑bound may run more slowly or see I/O errors until performance improves. We will provide another update by 5:00PM EST or sooner if the issue is resolved.

We will provide an update by 2:00PM EST today.

During this maintenance window, several clusters will experience a temporary outage so that hardware can be safely powered down while facility work is performed:

• Gautschi, Gilbreth, Negishi, Bell, and Anvil cluster nodes will be powered down.

• The Gilbreth’s legacy V100 GPUs, that are well past their lifetime, will be decommissioned.

• Hammer (Math nodes) and Geddes: A subset of nodes will be powered down but the services will be available, unless communicated separately.

How does this maintenance impact you?

• Clusters listed in this message won’t be available to run jobs during the maintenance.

• Any jobs requesting a walltime which would take them past the start of the maintenance will not start and will remain in the queue until after the maintenance is completed.

• Users can continue to access their data.

• GenAI studio will remain available. This maintenance will position Purdue to support growing computational needs. Users should see long‑term benefits in system reliability and our ability to support future computing and AI resources.

If you have questions about how this outage will affect your work or need support, please contact rcac-help@purdue.edu.

Research Computing staff members will monitor the status of all computing and data resources in an effort to ensure continuous availability.

Research Computing staff members will monitor the ticketing system throughout the holiday period and answer critical issues and problems. Non-critical user issues and questions will be addressed beginning January 5th, 2026. There will also be no coffee hour consultations during this break.

Scratch file purging (on community clusters with scratch space) will continue as normal during the break, so be sure to archive your files in scratch storage. This does not apply to Data Depot or home directories -- only scratch storage.

Have a wonderful break, everyone, and we look forward to great things in the new year!

We will provide an update by 9pm.

The Data Depot file system has returned to full service and scheduling has resumed on all clusters.

The Data Depot storage system began experience issues starting around 9am EDT this morning. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused while this issue is being addressed.

We will provide an update by 12pm (noon).

Data Depot functionality has been restored.

The Data Depot file system began experiencing issues with writes around 2:30pm EDT. The data migration process currently ongoing from Data Depot 2 to Data Depot 3 ran into an unexpected problem. Engineers have identified the problem and are correcting it. Users may have seen "no space left on device" for approximately 30 minutes. Job scheduling has been paused while this issue is being addressed.

We will provide an update by 5 PM.

To facilitate the data center renovation project, the clusters will be operating at limited capacity between Thursday, August 14th, 2025 at 5:00am EDT and Thursday, August 14th, 2025 at 8:00pm EDT.

Jobs that request a wall time that will take them past the beginning of the maintenance will remain in queue until after the maintenance is complete.

What to Expect During Maintenance:

1. You can log in to the cluster front-ends and access your files stored on Bell and Negishi.
2. Jobs running at the start of maintenance will be preempted and automatically resubmitted to their respective queues.
3. New jobs submitted during the maintenance window will be queued, but they will not begin running until after the maintenance is complete.

We appreciate your understanding and cooperation. If you have any questions or concerns, please contact us at rcac-help@purdue.edu.