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Outages and Maintenance

  • Unscheduled Data Depot outage

    • Last updated:

    The Data Depot storage server began experiencing issues around 3:00pm EST on Thursday, February 4th, 2021. Engineers are currently diagnosing the issue and are working to identify a fix. Job scheduling has been paused on all clusters while this issue...

  • Fortress Archive Monthly Maintenance

    The Fortress Archive will be unavailable Wednesday, February 3, 2021 from 8:30am - 12:00pm EST for scheduled monthly maintenance (first Wednesday of every month). During this time, Fortress will receive normal software and hardware updates. Any trans...

  • Rice cluster retirement

    • Last updated:

    The Rice cluster has reached the end of its life cycle and is being retired on Friday, January 15th, 2021. Researchers owning nodes on Rice should start archiving any data they may have there to the Fortress Archive now, or move it to other clusters...

  • Snyder cluster retirement

    • Last updated:

    The bulk of the Snyder cluster (A and B nodes of 2015 vintage) has reached the end of its life cycle and is being retired on Friday, January 15th, 2021. Researchers owning nodes in A or B sub-clusters should start archiving any data they may have th...

  • Scholar access outage

    • Last updated:

    A large number of Scholar accounts have been accidentally removed during overnight processing. This manifests as "LDAP authorization check failed", or "Incorrect or Invalid username/password" and similar errors when trying to logi...

  • Unscheduled Data Depot outage

    • Last updated:

    The Bell, Brown, Gilbreth, Halstead, Rice, Scholar, and Snyder clusters began experiencing issues with their Data Depot mounts around 10:00pm EST. Engineers are currently diagnosing the issue and are working to identify a fix. To avoid job losses for...

  • Unscheduled Bell outage

    • Last updated:

    The Bell cluster began experiencing issues with its scratch filesystem around 4:00pm EST. Engineers are currently diagnosing the issue and have opened a ticket with the vendor to identify a fix. Job scheduling has been paused while this issue is bein...

  • Unscheduled Bell outage

    • Last updated:

    The Bell cluster began experiencing issues with its scratch filesystem around 5:00am EST. Engineers are currently diagnosing the issue and have opened the ticket with the vendor to identify a fix. Job scheduling has been paused while this issue is be...

  • Unscheduled Bell outage

    • Last updated:

    The Bell cluster began experiencing issues with metadata on its scratch filesystem around 9:00pm. The problem manifests itself as ls -l command hangs indefinitely, while the plain regular ls (or \ls, or stat FILE) appear to be working. Engineers are...

  • Fortress Archive Monthly Maintenance

    The Fortress Archive will be unavailable Wednesday, January 6, 2021 from 8:30am - 12:00pm EST for scheduled monthly maintenance (first Wednesday of every month). During this time, Fortress will receive normal software and hardware updates. Any transf...

  • Access to RCAC Resources During ITaP Central Authentication Outage

    On Sunday, December 27th, 2020, ITaP staff will perform major upgrades to the central authentication infrastructure. All applications that require logging in with BoilerKey or Career Account credentials will be unavailable Sunday, December 27, 2020 f...

  • Bell Cluster Maintenance

    • Last updated:

    The Bell cluster will be unavailable Wednesday, December 16, 2020 at 11:00am EST for scheduled maintenance. During this time, work will be performed on several auxiliary servers. Prior to the maintenance, any SLURM jobs which request a walltime which...

  • Scholar Cluster Maintenance

    • Last updated:

    The Scholar cluster will be taken down for regular inter-semester maintenance and upgrades starting at Wednesday, December 16th, 2020 at 8:00am EST. All jobs which cannot complete before then will be held queued during this time, and no one will be a...

  • Fortress Archive Monthly Maintenance

    The Fortress Archive will be unavailable Wednesday, December 2, 2020 from 8:00am - 12:00pm EST for scheduled monthly maintenance (first Wednesday of every month). During this time, Fortress will receive normal software and hardware updates. Any trans...

  • ITaP GitHub Maintenance

    The ITaP GitHub service (github.itap.purdue.edu) will be unavailable Tuesday, December 1, 2020 from 1:00pm - 4:00pm EST for scheduled maintenance. The service will return to full production by Tuesday, December 1st, 2020 at 4:00pm EST. During this ti...

  • Monthly RCAC GitHub Maintenance

    The Research Computing GitHub service (github.rcac.purdue.edu) will be unavailable Tuesday, December 1, 2020 from 9:00am - 12:00pm EST for scheduled maintenance. The service will return to full production by Tuesday, December 1st, 2020 at 12:00pm EST...

  • Bell cluster will be unavailable Wednesday

    • Last updated:

    The Bell cluster will be unavailable Wednesday, November 25, 2020 at 8:00am EST for scheduled maintenance. During this time, our Engineering team will work on finalizing the cluster's internal configuration. Both cluster front-ends and compute nodes...

  • Bell cluster will be unavailable Wednesday

    • Last updated:

    The Bell cluster will be unavailable Wednesday, November 11, 2020 at 8:00am EST for scheduled maintenance. During this time, our Engineering team will be working with vendor representatives to fine-tune performance of the Bell scratch filesystem and...

  • Unscheduled Brown outage

    • Last updated:

    The Brown cluster began experiencing issues with its job scheduler around 4:00pm EST. The problem manifests itself as Slurm-related commands (slist, squeue, sinteractive, sbatch, etc) being slow, unresponsive or timing out. Queue selection dialogs in...

  • Home and Applications Filesystem Maintenance - All Clusters

    • Last updated:

    Most of the research computing clusters (Brown, Gilbreth, Halstead, Hammer, Rice, Scholar, Snyder, WCERES, Workbench, and WSC Hadoop) as well as some other minor systems will be unavailable beginning at Tuesday, November 3rd, 2020 at 9:00am EST, for...